Information We Collect
As an online store, the Site receives, collects and stores any information the visitor or customer provides or enters into the Site regarding himself or herself, or regarding another individual, whether true or not, via a number of ways. Such information also includes that collected via monitory tools. The Site collects personally identifiable information including the visitor's or customer's name, email address, mailing address, and contact number (where provided). Other personal data collected also include communications with us via emails, comments, feedback, product reviews, recommendations and purchase history. We use third-party monitory software tools in the Site to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
How We Collect Information
The Site collects visitor's or customer's information via a number of ways. When a purchase is made on the Site, we collect personal information provided by the customer such as name, email address, mailing address and where applicable, contact number. Personal information about another individual will be collected as well when customers purchase Gift Cards for their intended recipient(s), with or without the recipient's consent. When visitors contact us through our Contact form or links we provide on the Site, personal information such as name and email address will be collected. When visitors subscribe to the Site, their email address will be collected.
Why Information Is Collected
We collect such Non-personal and Personal information for the following purposes:
To provide our users with ongoing customer assistance;
To be able to contact visitors and customers of the Site with general or personalised service-related notices;
To be able to complete transactions and purchases (mailing addresses for shipping purposes);
To create aggregated statistical data and other aggregated and/or inferred non-personal informations which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How We Protect Information
EV·YE Studio is committed to protecting the information we receive and collect from users and visitors. The Site is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to our customers. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and that used by our company, namely PayPal, adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We follow reasonable technical and management practices to ensure the security, confidentiality and integrity of data stored in our system. Encryption and physical security measures are implemented, and access to data are limited to only those that need the data to perform their respective duties.
Communication With Users
Disclosure of Personal Information
EV·YE Studio will do our best within reason to protect the information we have collected against unauthorised disclosure. Subject to the provisions of any applicable law, personal information of visitors or customers may be disclosed for the following purposes:
Contractors or third-party service providers who provide operational services to EV·YE Studio, such as courier services, telecommunications, information technology, payment, billing, market research and security services;
Professional advisers such as auditors and lawyers;
Relevant government regulators, statutory boards or authorities or law enforcement agencies in order to comply with any existing laws, rules, guidelines and regulations or schemes imposed by any governmental or judicial authority;
Any other party to whom the user authorises us to disclose his or her information to.
Google Analytics - https://policies.google.com/privacy
Access To Information
Visitors and customers are able to access, update or delete the personal information that they have provided to the Site.
Please contact us at firstname.lastname@example.org for any of the above actions.
EV·YE Studio may retain users' information for as long as needed to provide our products and services. We may continue to retain such information for as long as reasonably necessary to comply with our legal obligations, to resolve disputes regarding users, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests. We do maintain a data retention policy which we apply to information in our care. We will securely delete users' personal information as long as it is no longer required.
Children's Privacy and Parental Controls
Users and visitors under the age of 18 are not authorised to use the Site. It is the parents' prerogative to exercise parental control tools that are available online, in order to prevent their children from submitting information online to the Site without parental permission. EV·YE Studio does not solicit any personal information from any individual under the age of 18.
This General Data Protection Policy and the use of the Site by any visitor and customer shall be governed in all respects by the laws of Singapore.